Four Most Common Garage Door Problems


We tend not to think much about our garage door until something goes wrong. Here’s a list of the four most common garage door problems that homeowners encounter, and some possible solutions:

Garage door opens or closes with a thud

These are some of the most common possible causes of a garage door opening or closing with a thud:

On the vast majority of garage doors, the torsion spring located above the door, which serves as a counterweight, may be broken or the springs have exceeded their lifespan. Another possible cause may be that one of the steel lifting cables is broken or on the verge of breaking. Also, the rollers or bearings may be worn or need lubrication.


Perform a visual check. If a spring is found to be broken, stop using your garage door immediately and call a garage door professional. If no visible problems are found, call a professional that can diagnose the problem and offer you a free estimate.

The garage door has come off the tracks

Most of the time, this situation is due to one of the horizontal tracks falling out of alignment, the metal bracket at the end of the track coming loose or the bolts holding the bracket in place coming unscrewed.


If the door has fallen, don’t do anything, the door is under a tremendous amount of pressure and could be dangerous. Call a qualified garage door expert immediately!

The garage door will not open sometimes… and sometimes it does…

There are two likely situations: Either the battery in your garage door opener remote is dying or your garage door opener’s logic board may need replacing.


In the first case, simply changing the battery in your remote is a common fix. While you’re at it, now is a great time to change the batteries in your other opener remotes and in your exterior keypad, as well.

If changing your batteries does not work, does the problem also happen when using the wall control button? If it happens then also, it is time to call a qualified expert to diagnose and repair your opener.

The garage door goes down part way when closing, then goes back up

In most cases, the safety sensors placed on each side of the door are probably misaligned. There is an infrared beam of light that travels across the door frame. If the beam is cut off, the door interprets this as someone or something in the way, stops closing, and goes back up as a safety measure.

Another issue is the sensitivity of the opener motor is off. This is a safety issue to protect you, your loved ones and your door.


Ensure the sensors eyes are aligned with one another. There’s an invisible beam of light that travels across the door frame. If the beam is cut off, the door interprets this as someone or something in the way.

Of course, this is just a small list of the most common garage door problems we encounter every day. Please call us at (480) 744-8553 and we would be happy to send one of our trusted garage door technicians to diagnose your issue.